The Square, Belmullet, Co Mayo info@atlantek.net - 097-23019 - www.atlantek.netBroadband Service Contract Customer Name: (required) Date: Address: Eircode: Mobile Number: Landline: E-Mail: (Contract/Policy & Terms document will be issued by email) Signed: Name in Block Capitals: Please tick the service required below:Service Purchased Fibre 1000: 12mth €65 inc vat p/m, 12Mth Contract - Install Fee = €99 Expected download Speed 800-1000Mbs, Upload Speed 50-100Mbs Suitable For [ HD Streaming / Netflix / Skype / VOIP / Browsing / Email ] Fibre 1000: 24mth €65 inc vat p/m, 24Mth Contract - Install Fee = Free Expected download Speed 800-1000Mbs, Upload Speed 50-100Mbs Suitable For [ HD Streaming / Netflix / Skype / VOIP / Browsing / Email ] Fibre 500: 12mth €45 inc vat p/m, 12Mth Contract - Install Fee = €99 Expected download Speed 300-500Mbs, Upload Speed 30-50Mbs Suitable For [ HD Streaming / Netflix / Skype / VOIP / Browsing / Email ] Fibre 500: 24mth €45 inc vat p/m, 24Mth Contract - Install Fee = Free Expected download Speed 300-500Mbs, Upload Speed 30-50Mbs Suitable For [ HD Streaming / Netflix / Skype / VOIP / Browsing / Email ] Wireless 100: €59 inc vat p/m, 12Mth Contract - Install Fee = €249 Expected download Speed 45-100Mbs, Upload Speed 20-50Mbs Suitable For [ HD Streaming / Netflix / Skype / VOIP / Browsing / Email ] Wireless 100: €59 inc vat p/m, 24Mth Contract - Install Fee = €139 Expected download Speed 45-100Mbs, Upload Speed 20-50Mbs Suitable For [ HD Streaming / Netflix / Skype / VOIP / Browsing / Email ] Wireless 50: €49 inc vat p/m, 12Mth Contract - Install Fee = €249 Expected download Speed 20-45Mbs, Upload Speed 10-20Mbs Suitable For [ HD Streaming / Netflix / Skype / VOIP / Browsing / Email ] Wireless 50: €49 inc vat p/m, 24Mth Contract - Install Fee = €139 Expected download Speed 20-45Mbs, Upload Speed 10-20Mbs Suitable For [ HD Streaming / Netflix / Skype / VOIP / Browsing / Email ]Broadband Policy / Terms Documentation - An up to date list of Atlantek Broadband services may be found at https://atlantek.net/broadband-services/ - An up to date list of Atlantek opening hours / contact details and Broadband support services may be found at https://atlantek.net/support/ & https://atlantek.net/contact-us/ - Current & previous revisions of the following Atlantek Policy & Terms documents may be found at https://atlantek.net/policy-documents/ - Terms and Conditions for Broadband Services - Fair Usage Policy - Privacy Policy - Atlantek Complaints Code of Practice - Atlantek Broadband Service Contract - Atlantek Cooling Off Cancellation Form - An up to date list of Atlantek Broadband services service and repair charges may be found at Atlantek Fees General Conditions of Broadband Service Provision - Standard waiting time from order to installation is 7 – 10 days. - Free Superfast Wireless Router with each package - 12 month contract / Equipment Warranty - Hardware maintenance/repair due to equipment fault is covered by warranty for first 12mths, lightening/storm damage is excluded as well as any fault/callout due to customer resetting routers, failing to correctly power up equipment or to ensure network cables are plugged in correctly as per the original installation. - Maintenance calls for excluded faults are available on a chargeable basis as per Atlantek standard fees. (https://atlantek.net/fees/) - Unlimited Data Per Month subject to Atlantek Fair Usage Policy (https://atlantek.net/policy-documents/) - Subscription Options ( Monthly Direct Debit / Advance 6/12mth Payment ) - Local Customer Support - All faults in the general Erris area should be reported to Atlantek by calling (097)82255, Ballina area faults should be reported to (096)70658, Atlantek will log each call and endeavour to rectify by remote support, phone support or a callout. If you are not satisfied with the level of service or repair received you may follow our Complaints Code of Practice on our website which can be found at (https://atlantek.net/policy-documents/) - Each customer who recommends the broadband service to a friend or family will receive 1 free month subscription per recommendation. To qualify, confirmation of the recommendation must be confirmed to the installer no later than during the installation phase. Free months cannot be credited retrospectively following the installation date. Please click the following link to download the Atlantek Policy and Term Documents for Your Contract: Atlantek Policy and Term DocumentsRegistered Office: Rossport, Ballina, Co. Mayo, Ireland. Reg. No. 291097 18-01-2023[ Order with obligation to pay ]
